Before contacting them, items GetHuman2462710 may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman2462710's own words
My daughter gave me her iPhone. It is unlocked. When I went to the Boost store near me, on St. Clause, the associate insisted I needed a*her pass code. Why would I need that if the phone is unlocked? She subsequently gave it to me, but it is to a phone that is totally disabled and since given to me, unlocked. Please tell me what to tell the representative when I go by the store again to de-activate my Boost phone and activate the iPhone in my name and with my number. *Thank you.*--Patty Ruland
GetHuman2462710 did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman2462710 fixed the problem
We are waiting for GetHuman2462710 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.