I have called customer service, posted on Boost messenger about it, my husband took it...

GetHuman-hdnitetr's customer service issue with Boost Mobile from January 2019

Help with my Boost Mobile issue
The issue in GetHuman-hdnitetr's own words
I have called customer service, posted on Boost messenger about it, my husband took it to the store. *I have not had my LIFELINE service with Qlink wireless in over * weeks. I have already transferred my acct to an old ZTE phone that is totally compatible, that we had with Boost over * years ago. My husband & I have called Boosts customer service repeatedly, given the CORRECT name & address on the account. THEY say the pins we give are not the right one, yet they are the only * we have used for ** years. *I suffered a CATASTROPHIC accident * years ago, including brain trauma & damage, as well as leg amputation, spine surgery, and much, much more. *I'D LIKE THE ZTE UNLOCKED!!!! *I feel as if my Qlink acct. AND my personal info with BOOST is being held HOSTAGE to share, as B*ST will. *PLEASE UNLOCK MY ZTE!!!!!!!!!!!!!!!!!!!!!!!!
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Boost Mobile

Customer service issue
Reported by GetHuman-hdnitetr
Jan 14th, 2019 - a mon ago
I have an issue with Boost Mobile too
Fixed
Seen by 3 customers so far
Similar issue to 16024 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-hdnitetr started working on this issue
Jan 14th 5:05pm
GetHuman-hdnitetr indicated the issue is not fixed yet.
Jan 14th 5:05pm