I paid my bill using the reboost service from my phone on **********. I received an em...

GetHuman-joseanda's customer service issue with Boost Mobile from December 2018

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The issue in GetHuman-joseanda's own words
I paid my bill using the reboost service from my phone on **********. I received an email saying they could not process the payment using the card I used and that I needed to resubmit a payment. So I paid another way online and it took that payment. The first charge that boost said they couldn't process is posted on my credit card statement. I would like either another months service or the charge to be reversed on the first card.
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Boost Mobile

Customer service issue
Reported by GetHuman-joseanda
Dec 4th, 2018 - a mon ago
I have an issue with Boost Mobile too
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Seen by 5 customers so far
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Timeline
GetHuman-joseanda started working on this issue
Dec 4th, 2018 2:54am