Before contacting them, items GetHuman-jmugge may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-jmugge's own words
I added three phone to my account on ******** and changed my plan to the * for ***. I had just paid my bill for my phone ($**) on the ********. I tried to call customer service and was told I wouldnt be getting any money of credit to my account for the difference of the month I already paid. I would like the money that I am owed to be credited to my account. I will be contacting the BBB, FCC, and I will start a class action lawsuit and a petition to put your company in it place. I have never signed any contract and I have all my receipts for my payments. I can be reached at ********** if you would like to discuss this.
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