I paid the insurance so I could get a new one yes they did send it but it didn’t worked...

GetHuman1638048's customer service issue with Boost Mobile from November 2018

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The issue in GetHuman1638048's own words
I paid the insurance so I could get a new one yes they did send it but it didn’t worked so I called them that I wanted my money back so they said they were going to text or call me that same day I bought a new phone cause I needed my phone . They called saying they were going to send the label so could send them iPhone that it didn’t worked in ** days but then they called again that if don’t turn in the phone in ** days they were going to charge me but I haven’t recived the label so I don’t know what going on..And about the money that I paid am I going to get back or first I need return the phone but like I said I haven’t recived the label so I could send it to you guys
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Boost Mobile

Customer service issue
Reported by GetHuman1638048
Nov 27th, 2018 - 9 mons ago
I have an issue with Boost Mobile too
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Seen by 2 customers so far
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Timeline
GetHuman1638048 started working on this issue
Nov 27th, 2018 4:41pm