My name is Roger Chillemi*My Boost Mobile phone number is. ***-***-*****My...

GetHuman-rwcphoto's customer service issue with Boost Mobile from November 2018

39 views | 10791 similar | 0 following
Help with my Boost Mobile issue
First: share to improve GetHuman-rwcphoto's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rwcphoto's next move: call Boost Mobile.
The best way to get your problem resolved is to tap the button below to start calling Boost Mobile. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-rwcphoto may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-rwcphoto's own words
My name is Roger Chillemi*My Boost Mobile phone number is. ***-***-*****My phone is a Galaxy J* Refine model SM-J***P*My IMEI is. ****************My Software version is. J***PVPU*ARJ**My hardware version is. J***P.****My issue is the phone will not receive MMS graphics in a text or email. I attempted to rectify the problem by going to SETTINGS-CONNECTIONS-MOBILE NETWORKS-ACCESS POINT NAMES and it shows that the phone is set at APN* LTE Internet x.boost.ispn but that screen will not respond.**From what I was able to find online my J* Refine is capable of receiving MMS graphics just like my previous Galaxy S*, your assistance would be greatly appreciated.

GetHuman-rwcphoto did not yet indicate what Boost Mobile should do to make this right.

How GetHuman-rwcphoto fixed the problem

We are waiting for GetHuman-rwcphoto to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rwcphoto fixes it.
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-rwcphoto
Nov 5th, 2018 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 10791 others
0 customers following this


GetHuman-rwcphoto started working on this issue
Nov 5th, 2018 3:29am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers