I am trying to see if a prepaid j* refine can be unlocked and taken to a different carr...

GetHuman-stormhol's customer service issue with Boost Mobile from October 2018

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The issue in GetHuman-stormhol's own words
I am trying to see if a prepaid j* refine can be unlocked and taken to a different carrier. I have it eligible but the system isn't letting me transfer it.
GetHuman-stormhol did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
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Boost Mobile

Customer service issue
Reported by GetHuman-stormhol
Oct 12th, 2018 - 2 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 9278 others
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Timeline
GetHuman-stormhol started working on this issue
Oct 12th 2:40pm