i was trying to pay my phone bill online with the boost mobile app, and every time i pu...

GetHuman-barjibok's customer service issue with Boost Mobile from August 2018

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i was trying to pay my phone bill online with the boost mobile app, and every time i put my card information it just doesn’t even load or go through. i’ve called my bank multiple times and they’ve said that the transaction isn’t even appearing on my statements. what is going on? now my phone service is off and i need it back on as soon as possible, can someone please help me! i don’t have time to buy a boost card my work schedule doesn’t suite that off the store times
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Boost Mobile

Customer service issue
Reported by GetHuman-barjibok
Aug 25th, 2018 - 4 mons ago
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Seen by 8 customers so far
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Timeline
GetHuman-barjibok started working on this issue
Aug 25th 12:02am
GetHuman-barjibok confirmed the issue is fixed. Hooray!
Aug 25th 1:04am