Before contacting them, items GetHuman-nicolexo may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-nicolexo's own words
while on the phone trying to make my phone payment the service was not good so it caused the phone to go in and out not allowing me to fully understand the options, so i clicked on the wrong option which i needed to type the primary account holders phone number so now that i paid a full ***.**$ on my account instead of the primarys because the service was bad i have to pay another $***.** to get it restored so for that all i minds well open a new phone account with a different carrier
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