I cannot access my data after about an hour of usage. I will get a warning about my dat...

GetHuman-asavaged's customer service issue with Boost Mobile from June 2018

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The issue in GetHuman-asavaged's own words
I cannot access my data after about an hour of usage. I will get a warning about my data usage. After that point, I must either connect to someone's wi-fi or else I'll get the message 'No network available'.**I'm in New Orleans but I live in Missouri. Everyone around me can use their Internet. I tested this theory walking through the French Quarter. My brother could get online. Strangers around me could get online. My son could get online. Not me, though. I couldn't even use Google Maps. If I were alone in this unknown place without my brother who lives here, I would be in serious trouble.**I have unlimited talk, text, and Internet. There is no reason why I can't connect to the Internet unless I'm using someone's WI-FI. I have a Samsung Galaxy S* with UNLIMITED DATA.
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Boost Mobile

Customer service issue
Reported by GetHuman-asavaged
Jun 14th, 2018 - 9 mons ago
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Timeline
GetHuman-asavaged started working on this issue
Jun 14th, 2018 1:22pm
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Jun 14th, 2018 1:23pm