I’ve been with boost mobile since ****. I’ve always made my payments and kept the same...

GetHuman-sbeag's customer service issue with Boost Mobile from June 2018

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The issue in GetHuman-sbeag's own words
I’ve been with boost mobile since ****. I’ve always made my payments and kept the same cellphone number. I am interested in boost up. I’ve received an text message a couple months ago before applying for the Family Plan saying that I qualify for boost up, however when I added my son to my plan they made him the primary and it somehow disqualified me from receiving boost up. I’ve recently had myself switched to the primary and was wondering since this there were a mistake somewhere if I can still get qualified for boost up. I have been the one paying the cellphone bill for over three years.
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Boost Mobile

Customer service issue
Reported by GetHuman-sbeag
Jun 11th, 2018 - 9 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 2 customers so far
Similar issue to 22 others
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Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-sbeag started working on this issue
Jun 11th, 2018 2:59pm