I have been a customer over * years. My phone got damp a few days ago and won't work...

GetHuman704895's customer service issue with Boost Mobile from May 2018

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The issue in GetHuman704895's own words
I have been a customer over * years. My phone got damp a few days ago and won't work. I called the insurance company. I couldn't give them the pin and they got ugly about helping me. I was standing in a boost store, gave the cust rep my credit card that the Boost payment is taken out monthy, drivers license and *** ******* phone number and the insurance rep wouldn't budge. We called Boost folks and they wouldn't help. I kept telling them to email to me account the phone was dead.HEEEEEELLLLPPPP
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Boost Mobile

Customer service issue
Reported by GetHuman704895
May 21st, 2018 - 6 mons ago
I have an issue with Boost Mobile too
Not resolved
Seen by 7 customers so far
Similar issue to 697 others
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Timeline
GetHuman704895 started working on this issue
May 21st 5:38pm