Due to the coronavirus and the travel ban I will need to change my hotel dates. My hote...
GetHuman4481772's Change My Booking issue with Booking.com from March 2020
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The issue in GetHuman4481772's own words
Due to the coronavirus and the travel ban I will need to change my hotel dates. My hotel has instructed me to work with bookings.com to reschedule my hotel stay. The hotel also said this would be at no additional cost unless the rate for the new dates are higher, we would pay that difference. My stay is scheduled for next week and I must make the changes before my original visit. Also with the US travel ban to Ireland, I would assume you would be waiving fees to reschedule my dates. I mean, to keep customers for the future of your company that would be the best business tactic... trust is important to customers and I would trust and use you again if you provided the best customer service during this awful pandemic and travel ban. What's the phone number or email address I can use to contact customer service directly pertaining to my hotel booking?
GetHuman4481772 did not yet indicate what Booking.com should do to make this right.
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How GetHuman4481772 fixed the problem
They emailed they are waiving fees
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