Hi- I am trying to make a hotel reservation at Boulan South Beach- **** Collins Ave, Mi...

GetHuman4416975's Change My Booking issue with Booking.com from March 2020

Help with my Booking.com issue
The issue in GetHuman4416975's own words
Hi- I am trying to make a hotel reservation at Boulan South Beach- **** Collins Ave, Miami Beach FL. The reservation person said I already had a reservation through booking.com. The number is ***-******. However, I was only browsing at that time and asked for the reservation to be held, not reserved. I never gave you my credit card information. I also never received any confirmation information or email from booking.com about this. Can you help me with the following: *) was my credit card charged? *) If it was, please issue me a refund. *) Please delete this "reservation" from your site and from the Boulan South Beach reservation site. I do not want it. I have tried for the last ** minutes to get a person to talk to but can not access one with a "pin number" to go with the above number. I do not have that number brcause I was never sent a confirmation email from you.

GetHuman4416975 did not yet indicate what Booking.com should do to make this right.

How GetHuman4416975 fixed the problem

We are waiting for GetHuman4416975 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Change My Booking issue
Reported by GetHuman4416975
Mar 2nd, 2020 - a year ago
Fixed
Seen by 9 customers so far
Similar issue to 13166 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman4416975 started working on this issue
Mar 2nd, 2020 7:56pm
GetHuman4416975 confirmed the issue is fixed. Hooray!
Mar 3rd, 2020 12:17am

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians