Hi- I am trying to make a hotel reservation at Boulan South Beach- **** Collins Ave, Mi...

GetHuman4416975's Change My Booking issue with Booking.com from March 2020

Help with my Booking.com issue
The issue in GetHuman4416975's own words
Hi- I am trying to make a hotel reservation at Boulan South Beach- **** Collins Ave, Miami Beach FL. The reservation person said I already had a reservation through booking.com. The number is ***-******. However, I was only browsing at that time and asked for the reservation to be held, not reserved. I never gave you my credit card information. I also never received any confirmation information or email from booking.com about this. Can you help me with the following: *) was my credit card charged? *) If it was, please issue me a refund. *) Please delete this "reservation" from your site and from the Boulan South Beach reservation site. I do not want it. I have tried for the last ** minutes to get a person to talk to but can not access one with a "pin number" to go with the above number. I do not have that number brcause I was never sent a confirmation email from you.

GetHuman4416975 did not yet indicate what Booking.com should do to make this right.

I have an issue with Booking.com too
How GetHuman4416975 fixed the problem

We are waiting for GetHuman4416975 to fix the problem and share the solution with the rest of us customers.

Please help with my Booking.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Booking.com customer problems.
How Do I Delete My Booking.com Business Account?Can I Make Changes to a Booking.com Reservation?How Do I Cancel My Booking.com Reservation?What Do I Do If I Was Charged Twice by a Hotel on Booking.com?How do I submit feedback or make a complaint to Booking.com?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Dear Mrs, Mr,** I make a reservation and paid for hotel Riviere South beach Miami...I am requesting reimbursement for hotel reservation booked at the Hammond Beach R...I made a reservation on Booking.com for a hotel in London on *-**-****. The conf...When I try to make a reservation, it states contact booking.com.I made a booking thru Southwest on booking.com at the Laguna Beach Hotel for...Just trying to make my first hotel reservation through Booking.com. Very frustra...
FIX: It was a computer problem that came through later. The hotel was also helpful...What is the cancellation policy thru booking.com for:*Flamingo Hotel***** Bonita...There is a reservation for Traveon Reddick at the Courtyard by Marriott Hotel in...Booking was made for Tsietsi Maile through Booking.com @ Gooderson Beach Hotel In...no conformation for *-**-** booking for Burton Whipple south beach hotel email...
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Change My Booking issue
Reported by GetHuman4416975
Mar 2nd, 2020 - 3 years ago
I have an issue with Booking.com too
Fixed
Seen by 16 customers so far
Similar issue to 13166 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman4416975 started working on this issue
Mar 2nd, 2020 7:56pm
GetHuman4416975 confirmed the issue is fixed. Hooray!
Mar 3rd, 2020 12:17am

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers