I booked a night in Kyoto, Japan for * people. The booking number is **********. **The...

GetHuman4168868's Refund My Booking issue with Booking.com from December 2019

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The issue in GetHuman4168868's own words
I booked a night in Kyoto, Japan for * people. The booking number is **********. **The price listed when I reserved it was **,*** yen. It was CLEARLY listed in bright green that that was the price. However, the card linked to the reservation was charged **,*** yen. Which is almost double! **And it's because of a "cleaning fee" that was hidden when I made the reservation. I contacted the host and they said it was already charged so I need to contact Booking.com.**Please REFUND this booking since it's at Jan. *-* which is still a few days away.

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Booking.com

Refund My Booking issue
Reported by GetHuman4168868
Dec 29th, 2019 - 10 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 14382 others
0 customers following this

Timeline

GetHuman4168868 started working on this issue
Dec 29th, 2019 3:17pm
GetHuman4168868 indicated the issue is not fixed yet.
Dec 29th, 2019 7:26pm
GetHuman4168868 indicated the issue is not fixed yet.
Dec 31st, 2019 4:01pm
GetHuman4168868 indicated the issue is not fixed yet.
Jan 2nd 3:47am
GetHuman4168868 indicated the issue is not fixed yet.
Jan 2nd 1:25pm

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