Yesterday we reserved a car through Booking.com to be picked up at the airport of Faro...

GetHuman-kinderen's Refund My Booking issue with Booking.com from December 2019

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The issue in GetHuman-kinderen's own words
Yesterday we reserved a car through Booking.com to be picked up at the airport of Faro in Portugal at the rental car office of ALAMO at **.**. Our mistake was to make two consecutive bookings, the first one with premium insurance, which we corrected immediately for a cheaper one. We received an email confirming the first booking (***,** € ) but haven't received any information about the second booking (***,** €) and the cancellation of the first one. Please, could you clarify this for us?

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Booking.com

Refund My Booking issue
Reported by GetHuman-kinderen
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 14322 others
0 customers following this

Timeline

GetHuman-kinderen started working on this issue
Dec 26th, 2019 1:50pm
GetHuman-kinderen indicated the issue is not fixed yet.
Dec 26th, 2019 6:17pm