My brother in law booked * non refundable hotel stays at the Raddison Airport in Seattl...

GetHuman4080720's Refund My Booking issue with Booking.com from December 2019

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Name on the booking, Booking reference, and 4 digit PIN
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The issue in GetHuman4080720's own words
My brother in law booked * non refundable hotel stays at the Raddison Airport in Seattle Wa. He and my sister were planning a trip to Israel. However, my sister is very very sick and has to cancel this trip. Clearly, this is booked under a "non-refundable" ticket but I really hoping that an acceptation might be made. My name is Megan Wheeler and my brother ih law is Mark Bundrock. his confirmation booking number is: ********** an the dates of the bookings are: January **th and **th. Unfortunately, I don't have his PIN number so I was unable to provide that by phone in an auto call this morning. I would so very much appreciate any help I can get with this situation. I can be reached at the email below and at ***-***-****

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Booking.com

Refund My Booking issue
Reported by GetHuman4080720
Dec 11th, 2019 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 14148 others
0 customers following this

Timeline

GetHuman4080720 started working on this issue
Dec 11th, 2019 9:28pm
GetHuman4080720 indicated the issue is not fixed yet.
Dec 12th, 2019 6:21am
GetHuman4080720 indicated the issue is not fixed yet.
Dec 12th, 2019 6:21am
GetHuman4080720 indicated the issue is not fixed yet.
Dec 12th, 2019 7:48pm
GetHuman4080720 indicated the issue is not fixed yet.
Dec 15th, 2019 1:49am