RE 'Comfy Cottage', Swords Road, Dublin, Ireland: To whom it may concern,*Property in q...

GetHuman3793048's Complaint About My Stay issue with Booking.com from October 2019

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The issue in GetHuman3793048's own words
RE 'Comfy Cottage', Swords Road, Dublin, Ireland: To whom it may concern,*Property in question advertised through your company has been referred to the Senior Fire Prevention Officer for the Dublin area. Fire Safety at this property was given lip service. So serious were the breaches of regulations that I felt it necessary to contact the relevant authorities immediately upon my return home. Parking was insufficient for the number of rooms available and exiting involved making one's way onto a busy main road. The condition of the rooms was a disgrace. Self-catering breakfast items advertised were nowhere to be seen. A brief perusal of 'Trip Adviser' will reveal further feedback about this property. Since the property is now subject to investigation by the authorities I would strongly recommend that you remove it from your website and forward this email to your legal dept in order to protect your position in this matter. I am requesting a full refund and would ask that perhaps more diligence be shown as to the quality*legality of accommodation advertised. *Kind Regards, Maureen McGarry-O'Hanlon, *** Riverside Court, Dalvait Road, Balloch Scotland G***LN. Booked **.**.** through 'PAYPAL' by VISA Debit Card *** ****. Seller Information: *** **********. Invoice ID: ****************. Purchase details: *******-HBEFM 'The Comfy Cottage'. Price: **.** Euros *Item No. *******-HBEFM-*-A-K*IBJH*W.*Thank you.

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Booking.com

Complaint About My Stay issue
Reported by GetHuman3793048
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 28014 others
0 customers following this

Timeline

GetHuman3793048 started working on this issue
Oct 19th, 2019 10:38am