I booked a room at days in Flagstaff az,for * night **** to ****..the confirmation was...
GetHuman3507626's customer service issue with Booking.com from August 2019
Help with my Booking.com issue
First: share to improve GetHuman3507626's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3507626 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman3507626's own words
I booked a room at days in Flagstaff az,for * night **** to ****..the confirmation was sent to my boyfriend 's email,but before he went in I called hotel asked if showed the booking he said no, so my boyfriend went in & just paid . The confirmation came after so i canceled the booking.com booking with free cancelation on was on phone trying to talk to spmeone.please dont not charge for cancelation..the name *...of person stayed ..rene ornales.. conf* *****ec***** pin*****...dont know if this is all same booking for the * night & i canceled it & charged cancelation. fee SHOULD NOT BECUSE HE DID STAY THE * NIGHT .should be charged for the * night & the hotel gave diffrent price from the booking.com price so that's why I thought maybe need t on call & cancel with booking.com since he just did a walk in..bottom line do not charge cancelation fee becuse he DID STAY THE * NIGHT..**** TO **** WILL BE CHECKING OUT TODAT DAYS INN **** W ROUTE ** FLAGSTAFF AZ RENE ORNALES..THANK YOU ..JOANN HIRALEZ ..I PLACED THE HOLD
GetHuman3507626 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman3507626 fixed the problem
We are waiting for GetHuman3507626 to fix the problem and share the solution with the rest of us customers.
Please help with my Booking.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Booking.com customer problems.