I booked a room at days in Flagstaff az,for * night **** to ****..the confirmation was...

GetHuman3507626's customer service issue with Booking.com from August 2019

Help with my Booking.com issue
First: share to improve GetHuman3507626's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3507626 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman3507626's own words
I booked a room at days in Flagstaff az,for * night **** to ****..the confirmation was sent to my boyfriend 's email,but before he went in I called hotel asked if showed the booking he said no, so my boyfriend went in & just paid . The confirmation came after so i canceled the booking.com booking with free cancelation on was on phone trying to talk to spmeone.please dont not charge for cancelation..the name *...of person stayed ..rene ornales.. conf* *****ec***** pin*****...dont know if this is all same booking for the * night & i canceled it & charged cancelation. fee SHOULD NOT BECUSE HE DID STAY THE * NIGHT .should be charged for the * night & the hotel gave diffrent price from the booking.com price so that's why I thought maybe need t on call & cancel with booking.com since he just did a walk in..bottom line do not charge cancelation fee becuse he DID STAY THE * NIGHT..**** TO **** WILL BE CHECKING OUT TODAT DAYS INN **** W ROUTE ** FLAGSTAFF AZ RENE ORNALES..THANK YOU ..JOANN HIRALEZ ..I PLACED THE HOLD

GetHuman3507626 did not yet indicate what Booking.com should do to make this right.

I have an issue with Booking.com too
How GetHuman3507626 fixed the problem

We are waiting for GetHuman3507626 to fix the problem and share the solution with the rest of us customers.

Please help with my Booking.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Booking.com customer problems.
How Do I Delete My Booking.com Business Account?Can I Make Changes to a Booking.com Reservation?How Do I Cancel My Booking.com Reservation?What Do I Do If I Was Charged Twice by a Hotel on Booking.com?How do I submit feedback or make a complaint to Booking.com?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I booked a room through booking.com for * nights at the Windmill Suites, Surprise...I booked a room for * night, and booking.com said I booked for * nights.I have a confirmation on Booking.com for * night at the hotel for * rooms .but w...I booked with you a room in flagstaff Az for July ** **** and when I got there an...I had made reservation for ********* with Days Inn by Wyndham, Flagstaff, AZ...I booked in booking.com three rooms for ** adults and * children for * night this...I booked a hotel room on booking.com confirmation number ********** and cancelled...Booked a room through booking.com and never received a confirmation emailMy fianc* and I booked a room with booking.com over Memorial Day weekend...I booked room with booking.com*I didn’t went to the hotel in same day*They confir...
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman3507626
Aug 30th, 2019 - 3 years ago
I have an issue with Booking.com too
Not resolved
Seen by 13 customers so far
Similar issue to 23229 others
0 customers following this

Timeline

GetHuman3507626 started working on this issue
Aug 30th, 2019 2:55pm