Trying to change an existing reservation.**They absolutely will ****NOT**** answer the...

GetHuman-cbrendon's Change My Booking issue with Booking.com from May 2019

Help with my Booking.com issue
The issue in GetHuman-cbrendon's own words
Trying to change an existing reservation.**They absolutely will ****NOT**** answer the phone. I cannot --***CANNOT*** reach a human being to discuss this time-sensitive issue.**Trying to change an existing reservation from tomorrow (Friday, May *, ****)* to Saturday, May *** for a single night's stay. Their latest email to me tells me that my reservation is now NON-REFUNDABLE. I don't want to cancel it* just change it.**The property is fine with the change* but they say it must be done through Booking.com* and (as I mentioned) they absolutely REFUSE to pick up the phone.
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Booking.com

Change My Booking issue
Reported by GetHuman-cbrendon
May 9th, 2019 - a mon ago
I have an issue with Booking.com too
Fixed
Seen by 5 customers so far
Similar issue to 13549 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-cbrendon started working on this issue
May 9th 11:02pm
GetHuman-cbrendon confirmed the issue is fixed. Hooray!
May 10th 3:11am