Customer service * isn't working. They cancelled my booking and they need to call to get a new room
GetHuman-isearkom's customer service issue with Booking.com from May 2019
Help with my Booking.com issue
First: share to improve GetHuman-isearkom's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-isearkom's own words
Booking.com has cancelled my reservation for * nights in NYC. (Confirmation *****.***.***).They left a voice mail saying there was a "glitch" and the hotel cannot accommodate us. They offered a "comparable" hotel in a totally different area of the city. Now, when I call customer service at (***) ***-**** it rings busy. I have tried multiple times to get through, and even tried the Spanish language option (which went to dead air). I left an email but haven't been contacted yet. This is ridiculous! They need to call me so I can arrange another booking.
GetHuman-isearkom did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-isearkom fixed the problem
We are waiting for GetHuman-isearkom to fix the problem and share the solution with the rest of us customers.
Please help with my Booking.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.