I booked a room via Booking.com with C&P Heathrow rooms on ***.**.****, Booking referen...

GetHuman1694239's customer service issue with Booking.com from December 2018

7383 similar
0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman1694239 to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1694239's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1694239 may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman1694239's own words
I booked a room via Booking.com with C&P Heathrow rooms on ***.**.****, Booking reference number **********.*On arrival to the address late at night I discovered that the room was on a housing estate. I observed the clientele in the area and felt very unsafe* even the taxi driver stated that he did not think the area was safe from a lone female. Part of my occupational role is risk assessment.*I contacted the company to voice my concerns and cancelled the reservation. I then checked in to another hotel which cost me a further £**.*I have used Booking .com on several occasions and have a hotel room booked via Booking.com in Bournemouth for Saturday ********. This is the first time I have felt very disappointed by your company. I am seeking reimbursement of the £** I paid for the accommodation in what I can only describe as a very substandard and unsafe location.
GetHuman1694239 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman1694239 fixed the problem
We are waiting for GetHuman1694239 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1694239 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1694239
Dec 5th, 2018 - a mon ago
I have an issue with Booking.com too
Not resolved
Seen by 8 customers so far
Similar issue to 7383 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1694239 started working on this issue
Dec 5th, 2018 1:01pm