***********PIN code: ******I cancelled my reservation for the Hampton Inn, Rockford, IL...

GetHuman-tawalkin's customer service issue with Booking.com from October 2018

5804 similar
0 following
Help with my Booking.com issue
First: share to improve GetHuman-tawalkin's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tawalkin to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tawalkin may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-tawalkin's own words
***********PIN code: ******I cancelled my reservation for the Hampton Inn, Rockford, IL for Oct ** and **, through Booking.com. I received an email from Booking.com confirming the reservation was cancelled and a feed of ***. The email also said if I have any questions to contact the hotel directly, which I did. They did not have a cancellation, so I cancelled it (within their ** hr. policy) no charge. **Booking.com stated the no charge policy ended at **:** AM today, Oct. **. The cancellation request was made the first thing this morning due to a medical emergency.**I am requesting that the cancellation fee of *** be waived due to a medical emergency. Plus I made the cancellation directly with the hotel within their ** hr, no charge policy.**Thank you for your consideration
GetHuman-tawalkin did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-tawalkin fixed the problem
We are waiting for GetHuman-tawalkin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Booking.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-tawalkin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tawalkin
Oct 17th, 2018 - 3 mons ago
I have an issue with Booking.com too
Not resolved
Seen by 2 customers so far
Similar issue to 5804 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tawalkin started working on this issue
Oct 17th, 2018 8:44pm