I have already settled Concor Hotel in full but amount I settled & the earlier amount w...

GetHuman-laliniw's customer service issue with Booking.com from October 2018

4 views | 5644 similar | 0 following
Help with my Booking.com issue
First: share to improve GetHuman-laliniw's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-laliniw got the right customer help using our suggestion.
Before contacting them, items GetHuman-laliniw may need:
Name on the booking, Booking reference, and 4 digit PIN
The issue in GetHuman-laliniw's own words
I have already settled Concor Hotel in full but amount I settled & the earlier amount which should be cancelled from my statement is sttill pending on my statement. Visa confirms that The merchant has to take it off & they cannot do it but the hotel confirms that they will charge my card only what I have already settled. But the other amount SGD *** is yet pending on my statement .*This confusion occurred as Booking.Com never confirmed the original booking I made for the additional day (In**-Out**Oct) hence prompting me to make another booking which duplicated the earlier booking for which I never receinvea a confirmation. Hope this get settled & I am not debitted for an additional amount for no fault of mine ....

GetHuman-laliniw did not yet indicate what Booking.com should do to make this right.

I have an issue with Booking.com too
How GetHuman-laliniw fixed the problem

We are waiting for GetHuman-laliniw to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Booking.com customer problems.
How Do I Get a Refund from Booking.com?What Is Booking.com's Cancellation PolicyWhat Do I Do If I Never Received a Confirmation Email from Booking.com?How Do I Dispute a Charge with Booking.com?How Do I Delete My Booking.com Business Account?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
The Ibis hotel in Brisbane has charged our Mastercard the full amount of $*,*** f...I booked hotel through booking.com . but unfortunately deducted the amount form...I booked a hotel at booking.com that is not refundable and discovered that I book...Cancellation charge, was charged full amount and extra feesdoes booking.com charge my credit card for the entire amount or a deposit?hotel reservation was cancelled despite charging full amount to my credit card.*I...Hi,i had paid full amount to hotel adagio paris xv,even then you had deducted...My card was charged for the amount which was to be paid at hotelCharged different amount at hotel then what my confirmation wasNever checked into my hotel reservation.but some how was still charged for full a...
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-laliniw fixes it.
This email address isn't valid

Booking.com

Customer service issue
Reported by GetHuman-laliniw
Oct 14th, 2018 - 4 years ago
I have an issue with Booking.com too
Not resolved
Seen by 4 customers so far
Similar issue to 5644 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-laliniw started working on this issue
Oct 14th, 2018 7:26am