Horrible expe

GetHuman-synkro's customer service issue with Booking.com from July 2018

1989 similar
0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman-synkro to get a Booking.com rep on the line!
Always use the GetHuman Phone tocall Booking.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-synkro's own words
We booked a hotel in Pigeon forge Tn. “Mountain Vista Inn and Suites. When we arrived everything advertised was false the rooms were old they smell of Clorox, no windows in the suite we booked, moved to another room, as well old,furniture old outdated, scratch up dumpster dive furniture, artificial plant had dust from ages. Fabric on chairs were dirty an stained, vanity falling apart from water damage, gaps on seams. Only one lamp by bed, and light socket hanging from it. *I have pictures to show. *The desk receptionist was abnoxious, unhelpful, rude. She said no refund. I will never book from booking.com again. For sure. I would like a refund. I would like an exchange to another hotel ASAP. *Very dissented. *Ivonne Roldan ***********
GetHuman-synkro did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman-synkro fixed the problem
We are waiting for GetHuman-synkro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-synkro fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-synkro
Jul 17th, 2018 - a yr ago
I have an issue with Booking.com too
Seen by 6 customers so far
Similar issue to 1989 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the booking
Booking reference
4 digit PIN
GetHuman-synkro started working on this issue
Jul 17th, 2018 10:46pm
GetHuman-synkro indicated the issue is not fixed yet.
Jul 18th, 2018 3:12pm
GetHuman-synkro confirmed the issue is fixed. Hooray!
Jul 19th, 2018 12:16am
GetHuman-synkro confirmed the issue is fixed. Hooray!
Jul 19th, 2018 12:18am