I lost my sim card to the phone number on the account and cannot log into the game or m...

GetHuman-jakepenn's Recover Account issue with Blizzard from March 2021

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-jakepenn's own words
I lost my sim card to the phone number on the account and cannot log into the game or my email as both reset codes are sent to a number I no longer have access to i do not have my physical authenticator and my mobile authenticator was connected to the lost phone number I've had the account for over ** years my dad started for me when I was under **. I CANNOT CANNOT LOSE THIS ACCOUNT PLEASE HELP. The contact email is not the email of the account I am referring to but is a backup email for all of my games. Thanks

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Blizzard

Recover Account issue
Reported by GetHuman-jakepenn
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 3638 others
0 customers following this

Timeline

GetHuman-jakepenn started working on this issue
Mar 23rd 10:31pm
GetHuman-jakepenn indicated the issue is not fixed yet.
Mar 25th 12:28pm

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