I have overwatch on xbox one and certain Maps wont load like rialto can you help - Play...

GetHuman1034280's customer service issue with Blizzard from August 2018

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The issue in GetHuman1034280's own words
Play the game ... I have overwatch on xbox one and certain Maps wont load like rialto can you help
This messes up the competitive mode were iif the map wont load i get penalties for quitting out of the game
Looks like ill haft to wate till the next update to see if it gets fixed and if that doesn't work ill b haft to try to redownload it agin.
I have been playing blizard games ever since the first warcraft and starcraft came out. I was hopeing for a quick patch or something since there was a lot of compliance on different forums about this.
If tried everything that xbox support has to offer from hard resets to cash disk and wipes and even tried redownloading my profile back on the xbox but nothing worked.
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Blizzard

Overwatch
Customer service issue
Reported by GetHuman1034280
Aug 25th, 2018 - 4 mons ago
I have an issue with Blizzard too
Fixed
Seen by 6 customers so far
Similar issue to 504 others
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Timeline
GetHuman1034280 started working on this issue
Aug 25th 4:27am
GetHuman1034280 indicated the issue is not fixed yet.
Aug 28th 3:16pm
GetHuman1034280 indicated the issue is not fixed yet.
Aug 28th 3:32pm