I ordered an item with the promotion code*BEOURS** for a **% discount on the Whal*MYUNG...
GetHuman2223882's customer service issue with Birchbox from February 2019
Help with my Birchbox issue
First: share to improve GetHuman2223882's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2223882's next move: try the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2223882 will want to follow the link below to head to their help center. We will check on GetHuman2223882 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2223882 may need:
Name, Order number, Billing address, and Email address on the account
Top Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman2223882's own words
I ordered an item with the promotion code*BEOURS** for a **% discount on the Whal*MYUNG SKIN ELIXER, But my order never went through. Can you please honor that for me, I don't know exactly why it didn't go through. I was also trying to get the $*. Gift you offered. Perhaps that was the prblem?*In any event, I was on time with the valentine promotion and hope you will still honor the **% discount. I was on a waiting list for the product. Thankyou so much.*Barbara
GetHuman2223882 did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman2223882 fixed the problem
We are waiting for GetHuman2223882 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.