This is my second attempt to contact someone, after waiting patiently for items that I...

GetHuman-chickyke's customer service issue with Birchbox from October 2018

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GetHuman-chickyke's next move: try the Birchbox help center again.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chickyke will want to follow the link below to head to their help center. We will check on GetHuman-chickyke later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-chickyke may need:
Name, Order number, Billing address, and Email address on the account
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-chickyke's own words
This is my second attempt to contact someone, after waiting patiently for items that I've paid for, which have not been recieved, and additional time for resolution. I have been charged twice and only received one package. There have been several weeks in between the second debit from my account and my effort to have this issue resolved. The lack of customer service & contact ability has really been frustrating. If I have to tell you how to fix the issue of taking my money without providing anything in return, then the request is to just refund my money!!!
GetHuman-chickyke did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman-chickyke
Oct 17th, 2018 - a mon ago
I have an issue with Birchbox too
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Seen by 4 customers so far
Similar issue to 2214 others
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Timeline
GetHuman-chickyke started working on this issue
Oct 17th 8:11pm