My order number is ************************I got an email saying it shipped on the four...

GetHuman1364465's customer service issue with Birchbox from October 2018

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The issue in GetHuman1364465's own words
My order number is ************************I got an email saying it shipped on the fourth. When i try to track it on your website says it's in new york as of the *rd and hasn't updated since. I try to track through USPS and it says there is no information because they have not received the package. I ordered my box and used a discount code for a free *nd box and it's been ** days. I am just trying to figure out what happened to my boxes because i paid ** dollars for a * month subscription, and I'd rather my money not be wasted.
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Birchbox

Customer service issue
Reported by GetHuman1364465
Oct 17th, 2018 - a mon ago
I have an issue with Birchbox too
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Seen by 1 customer so far
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GetHuman1364465 started working on this issue
Oct 17th 4:49pm