I’ve been subscribed to BirchBox for * months. And this month I didn’t receive my box n...

GetHuman1323250's customer service issue with Birchbox from October 2018

2 views
 | 
2102 similar
 | 
0 following
Help with my Birchbox issue
First: share to improve GetHuman1323250's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1323250's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1323250 will want to follow the link below to head to their help center. We will check on GetHuman1323250 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1323250 may need:
Name, Order number, Billing address, and Email address on the account
The issue in GetHuman1323250's own words
I’ve been subscribed to BirchBox for * months. And this month I didn’t receive my box nor did u charge my account. I was expecting my box to give to my daughter as a gift.. I told her my next box was hers for her birthday.. basically you guys made me out to look like a liar and bullshitter which I don’t appreciate! For all this bull I’ve been through with my daughter calling me a liar and I never keep my promises.. I want a BirchBox for free this month! This is rediculous.. please respond back to me asap! Thanks
GetHuman1323250 did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman1323250 fixed the problem
We are waiting for GetHuman1323250 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1323250 fixes it.
This email address isn't valid

Birchbox

Customer service issue
Reported by GetHuman1323250
Oct 12th, 2018 - a mon ago
I have an issue with Birchbox too
Not resolved
Seen by 2 customers so far
Similar issue to 2102 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1323250 started working on this issue
Oct 12th 1:59am