Hello, im Macyn, I'm also of African decent with *b hair and brown skin, and a lot of t...

GetHuman-macynrei's customer service issue with Birchbox from October 2018

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The issue in GetHuman-macynrei's own words
Hello, im Macyn, I'm also of African decent with *b hair and brown skin, and a lot of the products that come in my monthly package are geared for women with straight hair and lighter complexion. Every month **-**% of my products i cant use. I don't know if this is a problem that can be remedied but I will have to cancel if birchbox can't fix this issue. It may help to ask more questions about consumers hair type and complexion so the monthly package is more accurate. Thank you so much for your consideration.
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Customer service issue
Reported by GetHuman-macynrei
Oct 10th, 2018 - 3 mons ago
I have an issue with Birchbox too
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Seen by 2 customers so far
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GetHuman-macynrei started working on this issue
Oct 10th, 2018 3:11pm