I placed an order today but the name of the person it is going to is incorrect.*It need...

GetHuman-cmssn's customer service issue with Birchbox from September 2018

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GetHuman-cmssn's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cmssn will want to follow the link below to head to their help center. We will check on GetHuman-cmssn later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cmssn may need:
Name, Order number, Billing address, and Email address on the account
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-cmssn's own words
I placed an order today but the name of the person it is going to is incorrect.*It needs to be changed to Natalie Pinela.
GetHuman-cmssn did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman-cmssn
Sep 27th, 2018 - 2 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 3 customers so far
Similar issue to 1839 others
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Timeline
GetHuman-cmssn started working on this issue
Sep 27th 9:37pm