Good afternoon, I received my September Birchbox to my new address. I not only have a f...

GetHuman1167511's customer service issue with Birchbox from September 2018

1722 similar
0 following
Help with my Birchbox issue
First: share to improve GetHuman1167511's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1167511's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1167511 will want to follow the link below to head to their help center. We will check on GetHuman1167511 later to make sure it's all set or try to help escalate.
The issue in GetHuman1167511's own words
Good afternoon, I received my September Birchbox to my new address. I not only have a forwarding address in place, I also have changed my address on your website and was still charged $*.** for my package received at my new address. I feel that by me changing the address on your website I should not be responsible for the $*.** for shipping to my new address. Could you please resolve this issue by refunding the $*.** and be sure this does not happen in the future? **Thank you
GetHuman1167511 did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman1167511 fixed the problem
We are waiting for GetHuman1167511 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1167511 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1167511
Sep 19th, 2018 - 6 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 3 customers so far
Similar issue to 1722 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
GetHuman1167511 started working on this issue
Sep 19th, 2018 7:55pm