Good afternoon, I received my September Birchbox to my new address. I not only have a f...

GetHuman1167511's customer service issue with Birchbox from September 2018

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The issue in GetHuman1167511's own words
Good afternoon, I received my September Birchbox to my new address. I not only have a forwarding address in place, I also have changed my address on your website and was still charged $*.** for my package received at my new address. I feel that by me changing the address on your website I should not be responsible for the $*.** for shipping to my new address. Could you please resolve this issue by refunding the $*.** and be sure this does not happen in the future? **Thank you
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Birchbox

Customer service issue
Reported by GetHuman1167511
Sep 19th, 2018 - 6 mons ago
I have an issue with Birchbox too
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Seen by 3 customers so far
Similar issue to 1722 others
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Timeline
GetHuman1167511 started working on this issue
Sep 19th, 2018 7:55pm