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Birchbox Customer FAQ

Top Answers & How-to Guides

How do I Contact Birchbox Customer Service?

The question we are asked most often is about how to talk to Birchbox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Cancel My Account with Birchbox?

Birchbox is a company that specializes in offering customers beauty products on a monthly basis. Customers have the ability to sample...

Can I purchase full-size products from Birchbox?

Yes, you can purchase full-size products from Birchbox. In addition to the monthly subscription box, Birchbox offers a wide range of...
Ask any question you have about Birchbox customer service, get an answer now.
Contact Birchbox customer service

Order Tracking

How Do I Track My Birchbox Order?

When you subscribe to Birchbox, you can track your package in one of three ways. You can use the status update emails from Birchbox...
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Order Issues

What Do I Do If I Got the Wrong Order from Birchbox

This article discusses the steps consumers need to take when they've received the wrong order from Birchbox. It shares specific information...
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Customer Service

How Do I Speak to a Birchbox Customer Service Rep?

The best way to speak to a Birchbox customer service rep is through live chat via the Birchbox website. This is the quickest and easiest...
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Refunds and Exchanges

How Do I Get a Refund or Exchange Something from Birchbox?

Customers can get a refund for Birchbox products they purchase. However, it's good to read the policy to ensure that you don't initiate...
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Account Management

How Do I Cancel My Account with Birchbox?

Birchbox is a company that specializes in offering customers beauty products on a monthly basis. Customers have the ability to sample...
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About Birchbox

What is Birchbox?

Birchbox is a subscription-based service that delivers personalized beauty and grooming products to your doorstep. It was created to...
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Subscription Details

How does Birchbox subscription work?

The Birchbox subscription is a monthly beauty and grooming service that introduces customers to new products. To sign up, you need...
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What is included in a Birchbox subscription box?

A Birchbox subscription box includes a carefully curated selection of beauty samples, introducing customers to new and exciting products....
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How much does a Birchbox subscription cost?

A Birchbox subscription comes in various options to suit different preferences and budgets. The monthly subscription costs $15 per...
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Can I customize my Birchbox subscription box?

Yes, you can customize your Birchbox subscription box! Birchbox offers a personalized experience tailored to your needs and preferences....
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Can I skip a month of Birchbox subscription?

Yes, you have the option to skip a month of your Birchbox subscription. We understand that sometimes you may have too many beauty products...
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How often will I receive my Birchbox subscription box?

You will receive your Birchbox subscription box every month. Birchbox delivers a curated selection of beauty and lifestyle samples...
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Product Brands

What brands are included in Birchbox subscription boxes?

Birchbox subscription boxes feature a carefully curated selection of top-notch beauty and grooming brands. We partner with over a hundred...
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Shipping

What countries does Birchbox ship to?

Birchbox currently ships to the United States, the United Kingdom, France, Spain, and Belgium. We strive to expand our shipping destinations...
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How long does shipping take for Birchbox?

The shipping time for Birchbox varies depending on the location and shipping method chosen. Generally, Birchbox processes and ships...
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Rewards Program

Are there any Birchbox rewards or loyalty programs?

Yes, Birchbox offers a rewarding loyalty program called Birchbox Points. Subscribers can earn points by reviewing the products they...
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Product Purchases

Can I purchase full-size products from Birchbox?

Yes, you can purchase full-size products from Birchbox. In addition to the monthly subscription box, Birchbox offers a wide range of...
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Help me with my Birchbox customer service issue

Ask any question you have about Birchbox customer service. We will do our best to get you answers right away.
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