Im looking online and no one got this box im getting is horrible

GetHuman-dianelmt's customer service issue with Birchbox from August 2018

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Before contacting them, items GetHuman-dianelmt may need:
Name, Order number, Billing address, and Email address on the account
GetHuman-dianelmt's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dianelmt will want to follow the link below to head to their help center. We will check on GetHuman-dianelmt later to make sure it's all set or try to help escalate.
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-dianelmt's own words
The problem: Im looking online and no one got this box im getting is horrible
GetHuman-dianelmt did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman-dianelmt
Aug 22nd, 2018 - a mon ago
I have an issue with Birchbox too
Not resolved
Seen by 2 customers so far
Similar issue to 1372 others
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Timeline
GetHuman-dianelmt started working on this issue
Aug 22nd 1:09am