I accidentally ordered two ** month gift subscriptions for the same person and I need t...

GetHuman-smfrakes's customer service issue with Birchbox from June 2018

781 similar
0 following
Help with my Birchbox issue
First: share to improve GetHuman-smfrakes's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-smfrakes's next move: try the Birchbox help center again.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smfrakes will want to follow the link below to head to their help center. We will check on GetHuman-smfrakes later to make sure it's all set or try to help escalate.
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-smfrakes's own words
I accidentally ordered two ** month gift subscriptions for the same person and I need to cancel one immediately. Your website rejected my credit card because billing info was not updated. So I started from scratch...then I receive two separate confirmations. Not good. Please fix this.
GetHuman-smfrakes did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman-smfrakes fixed the problem
We are waiting for GetHuman-smfrakes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-smfrakes fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-smfrakes
Jun 25th, 2018 - 6 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 2 customers so far
Similar issue to 781 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account
GetHuman-smfrakes started working on this issue
Jun 25th 11:58pm