Tried to cancel my subscription after the first box. Every time I tried it wouldn't let...

GetHuman753254's customer service issue with Birchbox from June 2018

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The issue in GetHuman753254's own words
Tried to cancel my subscription after the first box. Every time I tried it wouldn't let me online. No customer service number to contact which I think is awful customer service. I ended up receiving a march box, still tried to cancel the subscription after that with no luck but had not received any more boxes so I thought maybe it had gone through. Now I'm looking at my bank transactions and see a pending payment for birchbox even though I have tried countless times to cancel. I am requesting a refund as I have not received anything since march.
GetHuman753254 did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman753254
Jun 5th, 2018 - a yr ago
I have an issue with Birchbox too
Not resolved
Seen by 2 customers so far
Similar issue to 108 others
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Timeline
GetHuman753254 started working on this issue
Jun 5th, 2018 6:57pm