HI,**I just looked at my bank account and saw that I have been being charged $***monthl...

GetHuman753208's customer service issue with Birchbox from June 2018

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GetHuman753208's next move: try the Birchbox help center.
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The issue in GetHuman753208's own words
HI,**I just looked at my bank account and saw that I have been being charged $***monthly for the subscription box but I have not received any subscriptions ever since I moved in September of ****. I went online to look at my birchbox account and it says I have no subscriptions, yet I am still being charged and not receiving anything. It has been * months ($**.**) that I have paid and received nothing, Please let me know how I can be refunded and cancel my subscription. **Thank you. **Lindsey
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Birchbox

Customer service issue
Reported by GetHuman753208
Jun 5th, 2018 - a yr ago
I have an issue with Birchbox too
Fixed
Seen by 4 customers so far
Similar issue to 57 others
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Items needed
Name
Order number
Billing address
Email address on the account
Timeline
GetHuman753208 started working on this issue
Jun 5th, 2018 6:49pm
GetHuman753208 indicated the issue is not fixed yet.
Jun 9th, 2018 1:55am