I canceled Birchbox over three months ago and now I see you guys charged me again which...

GetHuman-freshfir's customer service issue with Birchbox from May 2018

3 views
 | 
576 similar
 | 
0 following
Help with my Birchbox issue
First: share to improve GetHuman-freshfir's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-freshfir's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-freshfir will want to follow the link below to head to their help center. We will check on GetHuman-freshfir later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-freshfir may need:
Name, Order number, Billing address, and Email address on the account
The issue in GetHuman-freshfir's own words
I canceled Birchbox over three months ago and now I see you guys charged me again which I don’t know how you charge me when I took out my credit card from your account. I want that money put back on my account and CLOSED MY ACCOUNT. My name is Myriam Padgett ***-***-****
GetHuman-freshfir did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman-freshfir fixed the problem
We are waiting for GetHuman-freshfir to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-freshfir fixes it.
This email address isn't valid

Birchbox

Customer service issue
Reported by GetHuman-freshfir
May 16th, 2018 - 6 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 3 customers so far
Similar issue to 576 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-freshfir started working on this issue
May 16th 3:15pm