I only signed up for * months at ** a month and my * months is over. You guys have tak...

GetHuman744673's customer service issue with Birchbox from June 2018

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Help with my Birchbox issue
Before contacting them, items GetHuman744673 may need:
Name, Order number, Billing address, and Email address on the account
GetHuman744673's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744673 will want to follow the link below to head to their help center. We will check on GetHuman744673 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman744673's own words:
I only signed up for * months at ** a month and my * months is over. You guys have taken ** dollars out of my acct. I need this refunded and my acct closed . Email address is *****@***.com. name Monica Fenn.
I trust that Birchbox will make this right and come up with a resolution that is fair.
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Birchbox

Customer service issue
Reported by GetHuman744673
Jun 3rd, 2018 - 2 mons ago
I have an issue with Birchbox too
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Seen by 2 customers so far
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Timeline
GetHuman744673 started working on this issue
Jun 3rd 9:45am