I bought a berryhill recliner rocker from the big lots store in Milledgeville ga on Mat...
GetHuman-mikeybh's Complaint issue with Big Lots, Inc. from March 2021
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I bought a berryhill recliner rocker from the big lots store in Milledgeville ga on Match *, ****. The chair leaned to one side when sitting in it and screws fell out of the bottom of the chair. I tried to return the chair Friday the **th of March. The manager of the store brought out a cart to get the chair and as I was taking it out of the back of my car he started yelling it had a stain on it he would not take it back. I told him it did not have a stain until I loaded it in the car and the chair was defective. The stain must have gotten on the chair when I loaded in into the car. The stain could have been wiped off but that is all he would say* You can not sell a defective chair so that is a moot issue. Hr took the chair inside the store and he would not give me his bosses name or a number to call. I do not believe parts should fall off a ***.** chair in less than * weeks. I want a refund in the amount of ***.** dollars and I promise not to ever come back to big lots. The part number on my receipt is Parkdale swivel rocker *********.
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