Before contacting them, items GetHuman-gsypher may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-gsypher's own words
I purchased many games from Big Fish but I have * games that when I download them they are to large for my screen. I tried changing the resolution but still does not work. The games are Christmas Wonderland * and Vacation Park *
GetHuman-gsypher did not yet indicate what Big Fish Games should do to make this right.
I have an issue with Big Fish Games too
How GetHuman-gsypher fixed the problem
We are waiting for GetHuman-gsypher to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.