What is the Big Fish Games refund policy?

Asked 6 months ago
Big Fish Games has a convenient and customer-friendly refund policy. If you are unhappy with a purchase, you can contact the customer support team within 14 days of purchase for a refund. This applies to both physical and digital products, including games, game codes, and subscriptions. However, certain restrictions may apply, such as purchases made through third-party platforms. To initiate the refund process, simply provide the order details and reason for refund to the customer support team. They will promptly assist you in resolving the issue and ensuring a smooth refund process. Big Fish Games values customer satisfaction and strives to provide an excellent refund policy for its users.
Answered Nov 1, 2023

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