What is the Big Fish Games refund policy?

Big Fish Games has a customer-friendly refund policy that aims to provide satisfaction for its users. Typically, the company allows customers to request a refund for their purchases within a specified time frame, which is usually within sixty days from the date of purchase. This policy applies to digital game downloads, which is a primary offering of Big Fish Games. It is important to note that the refund process may differ based on how the game was purchased, be it directly from the Big Fish website or through third-party platforms. For purchasers who wish to initiate a refund, it is generally required to provide proof of the transaction and any relevant details associated with the purchase. It is advisable to check the specific terms and conditions related to refunds on the Big Fish Games website, as they may contain essential information regarding exceptions to the general policy and the process for submitting refund requests. Customers should also remember that while the firm strives to make the process as smooth as possible, response times may vary during peak seasons or periods of high inquiry. For precise details about the refund policy, including any updates or changes, it is advisable for customers to visit the relevant section of the Big Fish Games website. This page typically contains current and comprehensive information regarding refunds, including step-by-step instructions on how to proceed with a request.