What is the Big Lots return policy?

Big Lots has a flexible return policy designed to ensure customer satisfaction. For most items, including furniture, mattresses, and electronics, you can return them within 30 days from the date of purchase. However, there are a few exceptions such as DVDs, CDs, and video games, which must be unopened to be eligible for return. Additionally, Big Lots requires a valid receipt for all returns. If you don't have one, they will usually offer an exchange or merchandise credit. For online purchases, the return process may vary, so it's best to refer to the website or contact customer service for further assistance. Overall, Big Lots strives to make the return process hassle-free and aims to provide a positive shopping experience for all customers.