Big Y has a customer-friendly return policy. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange. To be eligible for a return, the item must be in its original condition and accompanied by the original receipt within 30 days of purchase. Exceptions include perishable items, which must be returned within 24 hours, and electronic items, which have a 14-day return period. If the item is defective, Big Y will provide a refund or repair based on the manufacturer's warranty. Returns without a receipt or after the specified timeframes may be eligible for store credit at the manager's discretion. Big Y values your satisfaction and strives to make the return process hassle-free.
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