Can I return or exchange items purchased at Big Lots?

Yes, Big Lots allows customers to return or exchange items purchased in-store or online. To be eligible for a return or exchange, the item must be in its original condition and packaging, accompanied by the original sales receipt, and returned within 30 days of purchase. Some items, such as furniture and mattresses, may have different return policies, so it's advisable to check the specific guidelines on the product page or contact customer service. Big Lots also offers a hassle-free online return process where customers can initiate a return online and drop off the item at a designated return center or print a return shipping label. Certain restrictions and exceptions may apply, so it's recommended to refer to the return policy or contact customer service for further assistance.