Better World Books Customer FAQ

Top Answers & How-to Guides

What is Better World Books's Phone Number?

The question we are asked most often is about how to talk to Better World Books customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order?

No, you do not need an account to place an order at Better World Books. We offer a hassle-free shopping experience, allowing you to...

What is the estimated delivery time for my order?

The estimated delivery time for your order from Better World Books depends on several factors. For orders within the United States,...
Ask any question you have about Better World Books customer service, get an answer now.

Recent Better World Books Customer Questions

Hi! Why isn't Serbia in your list of countries for shipping anymore? I am from Serbia and I was your satisfied customer up until now. Why did you stop shipping to Serbia?

We're really sorry to learn about your dissatisfaction. Please understand that our international shipping coverage is subject to change based on various factors such as customs regulations, carrier availability, or other logistical reasons. Unfortunately, we can't share specific details on why Serbia was removed from the shipping list, as it involves complex business and operational decisions. We're continuously working on expanding our coverage, and we sincerely hope to restore shipping services to Serbia in the future. We truly appreciate your understanding and patience.
Asked Mar 15, 2024 12:44 PM

Help me with my Better World Books customer service issue

Order Management

How Do I Change My Shipping Address on My Better World Books Order?

Better World Books is an online store where you can buy new and used books. It has a variety of books to choose from and they are delivered...

How Do I Cancel My Better World Books Order?

If you purchased the wrong books from Better World Books, the cancellation process is rather easy, involving a single online form....

How Can I Track My Better World Books Order?

Customers who order from Better World Books can track their packages through the website. Log in to your account or check the status...

Payment

What payment methods does Better World Books accept?

Better World Books accepts various payment methods to provide convenience and flexibility to its customers. Currently, they accept...

Returns

Can I return a book if I'm not satisfied with it?

Yes, you can return a book if you are not satisfied with it. Better World Books offers a hassle-free return policy to ensure customer...

What is the return policy for international orders?

Our return policy for international orders is straightforward. If you are dissatisfied with your purchase, you can return it within...

Account

Do I need an account to place an order?

No, you do not need an account to place an order at Better World Books. We offer a hassle-free shopping experience, allowing you to...

Membership

Is there a membership or subscription fee for Better World Books?

No, there is no membership or subscription fee for Better World Books. It is completely free to shop on our website and there are no...

Selling Books

Can I sell my used books to Better World Books?

Yes, you can sell your used books to Better World Books! We gladly accept donations of gently used books from individuals. You can...

eBooks

Are eBooks available on Better World Books?

Yes, Better World Books offers eBooks as part of their extensive collection. Customers can access a wide range of eBooks across various...

Programs

What is the Better World Books Book for Book™ program?

The Better World Books Book for Book™ program is a unique initiative that aims to improve global literacy. For every book purchased...

Gift Cards

Are gift cards available for purchase on Better World Books?

Yes, gift cards are available for purchase on Better World Books. It's the perfect choice for book lovers or those passionate about...

Delivery Time

What is the estimated delivery time for my order?

The estimated delivery time for your order from Better World Books depends on several factors. For orders within the United States,...
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