Whenever I go to download mods for skyrim special edition and fallout * on my xbox one...

GetHuman-jollytre's customer service issue with Bethesda from November 2018

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The issue in GetHuman-jollytre's own words
Whenever I go to download mods for skyrim special edition and fallout * on my xbox one I get the error message "this operation could not be completed" and I don't know why it's happening. I have enough space for more mods. Another thing is I know I have ghost space due to deleting a mod and having another mod that relied on the mod that I deleted so it disappeared and at the same time the mod has been taken down, I only know one mod that is the ghost space. The main issue I have is the problem with downloading.
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Bethesda

Customer service issue
Reported by GetHuman-jollytre
Nov 24th, 2018 - 10 mons ago
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GetHuman-jollytre started working on this issue
Nov 24th, 2018 3:46am
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Nov 24th, 2018 3:47am