Unauthorized charges to my debit card

GetHuman4919362's customer service issue with Best Buy from June 2020

Help with my Best Buy issue
The issue in GetHuman4919362's own words
Cancel my subscription and get a refund. ... I never signed up for automatic renewal on any products I brought from Best Buy. I have a total of $**.** that was approved as well as $***.** which has been successfully been denied this week as well as May, ****.*I have a claim against the charges through my bank and I want to talk to someone regarding cancellations on any products and services through Best Buy! *Please return a phone call at ************.**I will await your response,*Gina Myers
was after talking to someone, twice having my call dropped during a transfer? I used the chat box to resolve my issue. The lady’s name was Sadie. I called the bank and went to put a complaint for fraud on Best Buy.
Send and email reminder that they would like to extend my subscription. I never received an email.
I been a customer since **** and I always go back to the same location for my computer purchases.
To call earlier this morning only to be told that the customer service representative weren’t available!
How GetHuman4919362 fixed the problem
Use the chat box someone will*answer you right away!
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Best Buy

Microsoft *** and Trend
Customer service issue
Reported by GetHuman4919362
Jun 6th, 2020 - 5 months ago
Fixed
GetHuman4919362 shared how to fix
Seen by 6 customers so far
Similar issue to 5409 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman4919362 started working on this issue
Jun 6th 12:30pm
GetHuman4919362 confirmed the issue is fixed. Hooray!
Jun 6th 9:17pm
GetHuman4919362 confirmed the issue is fixed. Hooray!
Jun 6th 9:18pm
GetHuman4919362 confirmed the issue is fixed. Hooray!
Jun 6th 9:28pm
GetHuman4919362 confirmed the issue is fixed. Hooray!
Jun 7th 10:58pm

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